Our COVID-19 Response: A Letter from Our CEO Mike McMaude

To the Abode Healthcare Community,

I hope this note finds you and your loved ones safe and healthy. The COVID-19 pandemic is affecting each of us in different ways. As we navigate the current situation together, I want to provide an update on the steps we have taken to be there for our community, our employees, and our patients.

All of us at Abode Healthcare are focused on providing the highest quality of care to our patients. I provided an update at the end of March outlining the changes we implemented to prioritize safe patient care in this new environment. Every decision we have made, and continue to make, has been based on the priority of the health and wellbeing of our patients and employees.

I am deeply grateful for our employees who display incredible dedication by continuing to fulfill their commitment to our patients during this especially challenging time. These individuals, and everyone working on the frontlines of care, deserve to feel protected, confident, and taken care of.

In recent weeks we have made informed decisions and taken actions that ultimately support and benefit our entire community:

  • PPE: At the first sign of COVID-19, we prioritized spending where it’s needed most and to date, have purchased $1 million of Personal Protection Equipment (PPE) so no one reported to work without protection. I’m proud to say that we’ve not had to turn down any patients due to lack of PPE. We’ve even been able to assist other homecare and hospice organizations, and hospitals serving the Navajo nation as well as other underserved populations, in providing supplies for their employees by donating thousands of PPE items. In addition to our company’s commitment, several executives on our team have made personal PPE donations for local health organizations so they can work safely.
  • Paid Leave: To support employees who risk their own health and safety to care for patients, we instituted a special paid-time-off policy modeled after the Families First Coronavirus Response Act designated for companies with fewer than 500 employees. In Abode’s plan, employees receive unlimited leave for issues relating to COVID-19, including a newly instituted emergency paid time off (EPTO) benefit that is in addition to the PTO employees accrue with regular benefits. These additional benefits allow employees to potentially recover from COVID-19, care for a family member who is ill with the virus, or care for children whose schools and daycares have closed.
  • Business Investment: Rather than cut back, we’ve leaned into the business to make sure that we are even better prepared to care for patients. Some of these actions include:
    • Building out our telehealth and remote care solutions
    • Retaining a dedicated, talented workforce
    • Hiring new employees and growing our team locally and nationally
    • Expanding our team’s knowledge with the addition of an infectious disease physician, Dr. Shannon Thorn
  • Charitable Donations: As we have every year, we continue to support charitable organizations in our communities. That will not stop just because of COVID-19. Support for neighbors, near and far, is needed now more than ever.

I am extremely proud of how everyone at Abode has reacted and handled the unique situation that the COVID-19 pandemic has presented. It’s difficult to adequately express my appreciation for our community—patients, employees, and partners. I have been reminded, once again, what an incredible organization we have—one that is driven by a common purpose of caring for, and serving, vulnerable patients. Every member of our team has come together to do what’s right, and I thank you. We look forward to continuing to work together and supporting each other through this challenging time.

Stay safe and healthy,

Mike

Celebrating Nurses | Melinda Roach

Premier Hospice & Home Health is celebrating nurses during the month of May! Meet Melinda and learn about her passion for nursing as she explains her “why.”

“I love being a patient care manager at Premier Hospice & Home Health because we have such an amazing team that makes such a difference in the lives of our patients, families and caregivers.”

Celebrating Nurses | Dana Lackner

Premier Hospice & Home Health is celebrating nurses during the month of May! Meet Dana and learn about her passion for nursing as she explains her “why.”

I love being a hospice nurse because caring for those who are most vulnerable is so rewarding. I find my purpose by helping someone else find their meaning in life. That’s what hospice nursing is all about.

 

Celebrating Nurses | Jennifer Raymond

Premier Hospice & Home Health is celebrating nurses during the month of May! Meet Jennifer and learn about her passion for nursing as she explains her “why.”

My Why: There is no greater privilege than being allowed to help a patient and their family through the end of their life on earth. My favorite thing about my job is finding something to smile about at every visit with a patient or family member. They can’t see our smiles right now, but even on the worst day there is always something that can raise their spirits a little more.

Celebrating Nurses | Stephanie Shepherd

Premier Hospice & Home Health is celebrating nurses during the month of May! Meet Stephanie and learn about her passion for nursing as she explains her “why.”

I love being a nurse for many reasons, but mostly because my joy comes from caring for others, and the trust that develops with that relationship. My patients fill my bucket on a daily basis. In return, I help them pass with dignity and comfort. It is a true honor to provide this type of care at such a vulnerable time in someone’s life.

I have been a Nurse with Premier Hospice, Fort Wayne for 2 years. Premier’s mission statement includes words such as support, caring for others, and living life fully and comfortably. Premier does truly stand behind that mission statement and allows their employees to go above and beyond.

There can are really good days, and there can be very hard days, but when you remember why we do what we do.. it’s always worth it.

Celebrating Nurses | Jonathan Haley

Premier Hospice & Home Health is celebrating nurses during the month of May! Meet Jonathan and learn about his passion for nursing as he explains his “why.”

As cliché as it may sound, I’ve always known that I wanted to help people in some way. I became a CAN at a local hospital and had wonderful nurses take me under their wings. This led me into the beautiful profession of nursing.

Hospice stood out to me above all other avenues of nursing. This was mostly due to the simplicity of being a part of such a precious time in a patient’s life – as well as their family’s. Throughout the past year of working for Premier Hospice, I have met some of the most amazing people and have had the privilege of being an intricate part of their lives; no matter how short or how long. My patients have taught me so much about the real values of life and family. Hospice isn’t a profession for everyone, but I am blessed to be a part of something so wonderful.

Celebrating Nurses | Liz Bentley

Premier Hospice & Home Health is celebrating nurses during the month of May! Meet Liz and learn about her passion for nursing as she explains her “why.”

I’ve dreamed of being a nurse since I was a little girl and used to help my grandpa administer his insulin. After six years and four different specialty floors in the hospital, I continued to feel an void that I wanted to fill. I prayed and took a leap into hospice that changed my life forever. The amount of quality and personal time you get to have with the patients and their families is fulfilling and gives me purpose. I am humbled and privileged to serve such wonderful people in my community and look forward to having them teach me life lessons for years to come. They are the true heroes of this story!

Happy Nurses Day!

Today, we recognize our nurses for their hard work, support, and compassion. Because of you, we live in a happier, healthier world. Happy Nurses Day!

Your hard work and dedication does not go unnoticed. Now, more than ever, we appreciate you!